1. Who We Are
This Privacy Policy explains how Rodil.shop and the Rodil | VidaGrow Android app, operated by Rodil Res Corporation, collect, use, store, and protect personal information from customers, members, app users, and website visitors.
Our website and Android app support shopping, customer accounts, order tracking, VidaGrow membership functions, notifications, and related services. This policy applies to information collected through our website, Android app, order forms, account registration, chat/support channels, social media inquiries, advertisements, and related customer or member services.
Website: Rodil.shop
Business address: Rhodora Talisic Bldg. B1 L1 C2, Cityland Sugar Road, Mabuhay, Carmona, Cavite, Philippines
2. Information We Collect
We may collect the following information when you visit our website, place an order, contact us, or interact with our ads:
- Name, mobile number, email address, delivery address, and other contact details;
- Order details, products purchased, quantity, price, payment method, and delivery status;
- Payment confirmation details and payment-proof files when needed to verify a transaction;
- For eligible VidaGrow members, payout details such as bank name, bank account name/number, GCash name/number, wallet balances, wallet transfers, deposit/withdrawal requests, commissions, and related transaction history;
- Member verification and tax information voluntarily submitted for account functions, such as TIN number/period, TIN ID image, valid-ID image/PDF, selfie with ID, face-verification video, and profile picture;
- Customer support messages, product inquiries, reviews, feedback, and other user-provided content submitted through app or website features;
- Website and app activity such as pages/screens viewed, app opens, referral source, and interactions used for analytics, troubleshooting, security, and service improvement;
- App/device information such as a randomly generated install identifier, device manufacturer/model, Android version, app version, notification permission status, Firebase Cloud Messaging token used to deliver push notifications, and an Android device identifier used for app-offer eligibility and abuse prevention. For the one-time first-install discount, the device identifier and checkout mobile number are stored as one-way hashes in the redemption record rather than as raw identifiers;
- Cookies, pixels, and similar technologies used on our websites for analytics, security, advertising measurement, and website improvement.
3. How We Use Your Information
We use personal information for legitimate business purposes, including:
- Processing, confirming, packing, shipping, and delivering customer orders;
- Contacting customers about order confirmation, delivery updates, payment verification, and after-sales support;
- Responding to product questions, complaints, requests, and customer service concerns;
- Improving our website, Android app, product information, account security, and customer/member experience;
- Operating VidaGrow member functions such as wallet transfers, withdrawals, commissions, membership records, identity/account verification, and payout processing;
- Sending app notifications that you allow, such as order updates, reminders, account messages, and promotions;
- Measuring website advertising and campaign performance where website advertising technologies are used;
- Preventing fraud, abuse, duplicate or suspicious orders, unauthorized transactions, and repeated redemption of one-time app offers;
- Complying with tax, accounting, business permit, consumer protection, and other legal obligations.
6. Data Protection and Security
We take reasonable organizational, technical, and administrative steps to protect personal information from unauthorized access, misuse, loss, disclosure, alteration, or destruction.
- Customer data is accessed only by authorized team members who need it for order processing, delivery, support, accounting, or business operations;
- We limit the information collected to what is necessary for the stated purpose;
- We use account access controls, secure hosting, and operational safeguards where applicable.
7. Data Retention
We retain customer and transaction information only for as long as necessary for order fulfillment, customer support, legal compliance, accounting, tax, fraud prevention, dispute resolution, and legitimate business purposes.
When information is no longer needed, we may securely delete, anonymize, or archive it according to our business and legal requirements.
8. Your Privacy Rights
Subject to applicable laws, including the Philippine Data Privacy Act, you may request to access, correct, update, or delete your personal information. You may also object to certain processing activities or withdraw consent when applicable.
To protect your account and information, we may need to verify your identity before processing privacy-related requests.
9. Account Deletion
If you create a Rodil | VidaGrow account, you may request deletion of your account and associated personal data from inside the Android app or through our public account deletion page.
On the web: https://rodil.shop/delete-account
An authenticated in-app deletion request deletes or anonymizes account profile, authentication, app-session, notification, cart, and app analytics data and disables further account access. Certain transaction, tax, accounting, fraud-prevention, dispute, commission, genealogy-integrity, or legal records may be retained when required or permitted by law. Retained records are kept only for those legitimate purposes and are not used to restore the deleted account.
10. Contact Us
For privacy questions, customer data concerns, or requests related to your personal information, you may contact us through:
Rhodora Talisic Bldg. B1 L1 C2, Cityland Sugar Road, Mabuhay, Carmona, Cavite, Philippines
Email: support@vidagrows.com
Website: https://rodil.shop/privacy-policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.